Responsibilities
Design & Implementation:
- Support design, configuration, and deployment of global network solutions across datacenters, offices, and cloud platforms (Azure).
- Configure routers, switches, firewalls, SD-WAN devices, and wireless networks across Cisco, Palo Alto, and Meraki platforms.
- Contribute to Parexel’s SD-WAN and network segmentation strategies, ensuring scalability, resiliency, and performance.
- Participate in office buildouts and relocations, ensuring end-to-end network readiness and alignment with global standards.
Operations & Troubleshooting:
- Maintain uptime and performance across Parexel’s global WAN, LAN, and VPN environments.
- Provide escalation support for complex incidents, coordinating with Network Operations and regional site support teams.
- Monitor infrastructure using tools such as SolarWinds, Panorama, and Meraki Dashboard to proactively identify and remediate issues.
- Review and validate network changes through established CAB and change management processes.
Security & Compliance:
- Work with the CISO organization to enforce network security posture across all segments, including firewall policies, VPN configurations, and zero-trust principles.
- Support continuous improvement of network access control, segmentation, and monitoring in partnership with Security Operations.
- Ensure network configurations align with compliance and audit requirements (e.g., GxP, ISO 27001).
Collaboration & Projects:
- Partner with Cloud, Infrastructure, and Security towers to enable seamless integration between datacenter, cloud, and application environments.
- Support projects tied to datacenter footprint reduction, cloud repatriation, and disaster recovery connectivity.
- Provide technical input during vendor assessments, RFPs, and cost-optimization initiatives.
- Participate in on-call rotation and global escalation coverage as required.
Qualifications
Required:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 3+ years of experience supporting enterprise networks in a global environment.
- Hands-on experience with Cisco routing/switching, Palo Alto firewalls, and Meraki wireless infrastructure.
- Strong knowledge of routing and switching protocols.
- Experience supporting SD-WAN (preferably AT&T) and VPN platforms.
- Familiarity with DNS, DHCP, NAT, ACLs, QoS, and IP addressing standards.
