⚙️ The Operational Anchor for Clinical Trial Success in Thailand
ICON plc is a world-leading healthcare intelligence and clinical research organization. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, and medical device organizations. Our mission is to accelerate the development of therapies that improve patient lives.
We are seeking a Clinical Site Associate (CSA) to join our office in Bangkok. This hybrid role is the critical operational link between our Clinical Research Associates (CRAs) and clinical trial sites. You will ensure site compliance, documentation accuracy, and seamless trial execution, providing the essential support that keeps studies on track and audit-ready across Thailand.
🎯 YOUR MISSION: ENSURE SITE EXCELLENCE & COMPLIANCE
You will be the primary point of contact for site-level coordination, ensuring all administrative, training, and documentation processes run smoothly. Your meticulous support enables our CRAs and investigators to focus on patient care and data quality.
📋 KEY RESPONSIBILITIES
🏥 Site Support & Oversight
- Manage day-to-day site-level communications and coordinate system access and training for site staff.
- Support site readiness activities, including pre- and post-site visit preparations and follow-up on action items.
- Act as a key liaison between the site, CRAs, and internal study teams to ensure clear and timely information flow.
📁 Document Management & TMF Excellence
- Maintain and quality-check the Trial Master File (TMF), ensuring all essential documents are accurately filed, complete, and inspection-ready.
- Support the collection, tracking, and archival of critical study documentation in compliance with ICH-GCP and local regulations.
- Assist in the preparation and reconciliation of regulatory and ethics submissions as required.
🔍 Quality & Compliance Support
- Help monitor site compliance with study protocols, SOPs, and regulatory requirements.
- Contribute to audit and inspection readiness activities through diligent document management and process adherence.
👤 YOUR PROFILE
✅ ESSENTIAL REQUIREMENTS
- Bachelor’s degree in Life Sciences, Pharmacy, Nursing, or a related healthcare/scientific field.
- Previous experience in clinical research or a related field is preferred; entry-level candidates with strong internship experience will be considered.
- Strong organizational skills and exceptional attention to detail.
- Excellent communication skills in both Thai and English.
- Ability to work independently and collaboratively in a fast-paced, hybrid office environment in Bangkok.
- Proficiency in Microsoft Office and a quick adaptability to clinical trial management systems.
🌟 PREFERRED QUALITIES
- Familiarity with ICH-GCP guidelines and clinical trial documentation.
- Proactive problem-solver with a customer-service mindset toward sites and internal teams.
- Ability to prioritize tasks effectively and manage multiple responsibilities.
💼 WHY JOIN ICON IN BANGKOK?
- Foundational Role: Gain hands-on experience in clinical operations at a leading global CRO—a perfect launchpad for a CRA or clinical trial management career.
- Hybrid Flexibility: Enjoy the balance of collaborative office days in Bangkok and focused remote work.
- Local Impact, Global Network: Support pivotal clinical trials in Thailand while being part of an international team.
- Structured Growth: Access dedicated training and a clear career progression pathway within ICON’s clinical operations division.
- Comprehensive Benefits: Receive a competitive salary, health insurance, retirement planning, and well-being programs tailored for Thailand.
🚀 READY TO BECOME THE BACKBONE OF CLINICAL TRIALS IN THAILAND?
👉 APPLY NOW FOR THE CLINICAL SITE ASSOCIATE POSITION IN BANGKOK.
ICON is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We encourage all qualified applicants to apply—if you are passionate about clinical research, we want to hear from you.
