We are seeking a motivated and customer‑focused Primary Care Representative to join our Commercial Operations team in Brisbane. The person will be looking after the North Brisbane territory and they will be promoting CSL Seqirus pharmaceutical and vaccine products, build strong relationships with healthcare professionals, and drive impactful sales results within your territory.
About the Role
As a Primary Care Representative, you will be responsible for achieving sales targets, driving market share growth, and executing a strategic territory business plan. You’ll engage General Practitioners, pharmacists, nurses, practice managers, and other allied health professionals using a mix of face‑to‑face and omnichannel engagement.
You’ll work collaboratively with your Area Business Manager and cross‑functional teams to deliver customer‑centric solutions, share insights, and continuously improve the customer experience.
This role requires resilience, strong communication skills, scientific curiosity, and the ability to influence a range of stakeholders.
Key Responsibilities
- Achieve sales targets and market share objectives across your designated territory.
- Develop and execute an effective territory business plan.
- Build and maintain strong relationships with healthcare professionals.
- Tailor engagement through an omnichannel approach (F2F, digital, webinars, email, etc.).
- Identify customer and market insights and feed them back into internal teams.
- Deliver compelling product and patient‑centric stories using scientific knowledge.
- Collaborate cross‑functionally with Sales, Marketing, Medical Affairs, Customer Experience, and other internal teams.
- Organise and conduct promotional meetings and educational events (some after‑hours).
- Maintain accurate customer and call data in CRM systems.
- Attend sales meetings, training, conferences, and product launches as required.
- Travel regularly within your territory, including interstate travel for key events.
About You
You are a proactive, results‑driven individual who builds trust and rapport with customers. You embrace new digital tools, think strategically, and thrive in a fast‑paced environment.
Essential Skills & Attributes
- Customer‑focused, resilient, and results‑oriented.
- Strong stakeholder management and influencing skills.
- Ability to utilise multiple channels to deliver tailored customer experiences.
- Excellent communication, planning, and problem‑solving skills.
Preferred Capabilities
- Business acumen and analytical skills.
- Effective storytelling using clinical and patient insights.
- Medical or scientific understanding.
- Experience with digital engagement and multi‑channel orchestration.
- Project management capability (agile mindset).
Qualifications & Experience
- Current Australian driver’s licence.
- Tertiary qualification in pharmacology, nursing or another scientific field, or proven sales experience inside or outside the pharmaceutical industry.
- Pharmaceutical sales experience (1+ years) or 2+ years in a complex selling environment.
Travel Requirements
- Regular daily travel within territory (driving). Every 5 weeks travel to Mackay for 1 week
- After‑hours meetings and weekend educational events as required.
- Semi‑regular interstate travel for conferences, training, and national meetings.
- Ability to carry promotional materials and equipment.
What We Offer
- A supportive team culture focused on development and collaboration.
- Opportunities to grow your career within a leading organisation.
- Comprehensive product and skills training.
- The chance to make a meaningful difference in primary care health outcomes.
Ready to Make an Impact?
If you're passionate about healthcare, thrive in building meaningful relationships, and want to join an innovative and growing company, we’d love to hear from you.
Apply now and help us drive better health outcomes across Australia.
