📦 Drive Clinical Trial Excellence as Logistics Coordinator II - India (Office with Flex)
Join ICON plc in India as a Logistics Coordinator II and become the vital link in ensuring seamless clinical trial operations. This flexible office-based role offers the opportunity to manage critical supply chain activities while supporting groundbreaking medical research that transforms patient lives worldwide.
🎯 Your Impact: Key Responsibilities
Clinical Trial Logistics Management
- Coordinate inbound and outbound shipments of clinical trial materials, ensuring timely delivery to global sites
- Monitor delivery timelines proactively and resolve any delays or issues with couriers and customs authorities
- Prepare accurate Proforma and Commercial invoices, liaising with clients, CROs, and importers to meet requirements
- Support protocol-specific logistics setup and ensure investigators understand laboratory and shipment requirements
Supply Chain Optimization
- Collect and maintain courier performance metrics to drive continuous improvement in logistics operations
- Obtain competitive shipping quotes and identify cost-effective solutions without compromising quality
- Collaborate with Project Management and cross-functional teams to ensure compliance with import/export regulations
- Contribute to global logistics initiatives aimed at process improvement and cost optimization
Compliance & Documentation
- Ensure all logistics activities comply with clinical trial protocols and regulatory requirements
- Maintain accurate electronic documentation for all shipments and logistics activities
- Support audit readiness through meticulous record-keeping and process adherence
- Stay current with changing import/export regulations and clinical trial requirements
Stakeholder Collaboration
- Work effectively with internal teams including clinical operations, project management, and quality assurance
- Build strong relationships with external partners including couriers, customs brokers, and clinical sites
- Communicate clearly with international stakeholders across different time zones
- Support the operational needs of the team through additional logistics tasks as required
⭐ Your Profile: Qualifications & Experience
Essential Requirements
- Bachelor's degree or equivalent experience in logistics, supply chain, or related field
- 3+ years' experience in logistics coordination, preferably in clinical trials or CRO environment
- Strong organizational skills with exceptional attention to detail and accuracy
- Proficiency in basic computer applications and electronic documentation systems
Professional Competencies
- Effective communication skills for collaborating with multiple stakeholders
- Ability to manage multiple priorities in fast-paced clinical research environment
- Strong problem-solving capabilities for resolving logistics challenges
- Understanding of import/export regulations and customs requirements
Technical Skills
- Experience with logistics software and shipment tracking systems
- Knowledge of invoice preparation and customs documentation
- Familiarity with temperature-controlled shipping and clinical trial materials
- Ability to analyze courier performance metrics and identify improvements
Personal Attributes
- Proactive approach to identifying and resolving potential issues
- Adaptability to changing project requirements and timelines
- Commitment to quality and compliance in all logistics activities
- Team-oriented mindset with willingness to support colleagues
💫 Why Join ICON in India?
Career Growth Opportunities
- Clear pathway to Senior Logistics Coordinator and Supply Chain Management roles
- Exposure to global clinical trial operations and international logistics
- Opportunities for professional development in clinical research logistics
- Access to ICON's global training resources and certification programs
Flexible Work Environment
- Office-based position with flexible work arrangements
- Modern workplace with collaborative team atmosphere
- Balance of structured office work and adaptable scheduling
- Professional development in supportive team environment
Meaningful Impact
- Play crucial role in ensuring clinical trial materials reach sites worldwide
- Contribute to medical research that advances patient treatments
- Support the development of innovative therapies and diagnostics
- Ensure integrity of clinical trial supply chain operations
Technical Skill Development
- Learn specialized clinical trial logistics and supply chain management
- Develop expertise in import/export regulations for clinical materials
- Gain experience with temperature-sensitive shipping and storage
- Access to cutting-edge logistics technologies and systems
Competitive India Benefits
- Attractive salary package with performance incentives
- Comprehensive health insurance for you and your family
- Global Employee Assistance Programme with 24/7 support
- Generous annual leave with Indian public holidays
Professional Advancement
- Retirement planning and financial security benefits
- Life assurance coverage
- Professional development funding and training opportunities
- Health and wellness programs
- Transportation support and commuter benefits
✨ Ready to Power Clinical Research Through Logistics Excellence?
If you're an experienced logistics professional with passion for clinical research and supply chain management, we encourage you to apply. This Logistics Coordinator II role offers the perfect opportunity to grow your career while ensuring the seamless flow of clinical trial materials that enable groundbreaking medical research.
Apply Now & Keep Clinical Trials Moving Forward!
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ICON is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We welcome applications from all qualified logistics professionals across India - your supply chain expertise and attention to detail might be exactly what we need at ICON!
