🚀 Lead Clinical Operations Transformation: Director, FSA - India (Office with Flex)
Join ICON plc as Director of Feasibility, Study Start-up, and Activation (FSA) and architect the future of clinical trial delivery from India. This leadership role empowers you to build and scale centralized operations that accelerate study timelines, drive operational excellence, and transform how clinical research is executed globally.
As a world-leading healthcare intelligence organization, we're seeking an experienced operational leader to shape our centralized FSA capabilities in India. If you're passionate about building high-performing teams, driving process innovation, and delivering predictable clinical trial outcomes, this is your opportunity to lead large-scale transformation while enjoying flexible work arrangements.
🎯 Your Strategic Leadership Mission: Key Responsibilities
Operational Excellence & Transformation
- Lead the development, implementation, and optimization of centralized FSA operations to support global clinical trial delivery
- Drive initiatives focused on process improvement, change management, and continuous enhancement of service quality and efficiency
- Contribute to organizational transformation by identifying opportunities for process automation and technology adoption
- Establish and monitor KPIs to ensure predictable outcomes, effective risk management, and seamless project execution
Team Leadership & Development
- Build, scale, and manage high-performing FSA teams across India, ensuring alignment with global business goals
- Provide strategic direction and mentorship to people managers and team leads, fostering collaboration and innovation
- Develop talent pipelines and capability-building programs to support organizational growth
- Create a culture of accountability, excellence, and continuous improvement across the function
Stakeholder Engagement & Strategy
- Partner with global and regional stakeholders to ensure operational alignment and service excellence
- Represent the FSA function as senior counterpart to internal and external partners worldwide
- Develop and implement effective strategies and operating models that drive consistency and accelerate timelines
- Promote best practices and operational excellence across the global organization
⭐ Your Profile: Leadership Excellence
Essential Qualifications
- Bachelor's or Master's degree in Life Sciences, Business, or related discipline
- Proven experience in senior leadership role within large CRO or pharmaceutical organization
- Demonstrated success establishing or expanding centralized operations and scaling teams
- Strong background managing global programs in large, matrixed environments
Operational Expertise
- Transformation Leadership: Proven track record in driving operational transformation and process improvement
- Change Management: Experience leading complex change initiatives across global organizations
- Stakeholder Management: Excellent skills in influencing and collaborating across senior levels
- Strategic Mindset: Solutions-oriented with strong analytical and decision-making capabilities
Leadership Competencies
- Ability to build and inspire high-performing, cross-cultural teams
- Experience mentoring senior managers and developing leadership pipelines
- Comfortable navigating complex organizational structures and global dynamics
- Commitment to fostering inclusive, innovative, and accountable work environments
Technical Advantage
- Experience implementing automation or technology solutions to enhance productivity
- Knowledge of clinical trial feasibility, study start-up, and activation processes
- Understanding of global regulatory requirements and clinical operations
- Familiarity with digital transformation in clinical research settings
💫 Why Lead FSA at ICON India?
Strategic Impact & Visibility
- Shape centralized operations that impact clinical trial delivery worldwide
- Lead large-scale transformation initiatives with global visibility
- Build capabilities that become benchmark for industry excellence
- Influence clinical development strategies across therapeutic areas
Career Growth & Development
- Clear pathway to Vice President and senior executive roles
- Exposure to cutting-edge operational models and technologies
- Opportunities for global mobility and cross-functional leadership
- Access to executive mentorship and professional development
Flexible Work Environment
- Office with flexible arrangements supporting work-life integration
- Modern workplace facilities with collaborative spaces
- Balance in-person leadership with virtual global collaboration
- Support for professional and personal well-being
Competitive ICON Benefits
- Executive compensation package with performance incentives
- Comprehensive health insurance for you and your family
- Global Employee Assistance Programme with 24/7 support
- Generous annual leave and flexible time-off policies
- Retirement planning benefits and financial security
- Professional development allowance and leadership training
✨ Ready to Transform Clinical Operations?
If you're an experienced operational leader with passion for building scalable organizations and driving clinical trial excellence, we encourage you to apply. This Director role offers the unique opportunity to shape the future of clinical research operations while developing the next generation of leaders in India's growing clinical research landscape.
Apply Now and lead ICON's FSA transformation from India!
