đ Ensure Global Trial Continuity: Import/Export Specialist - Taiwan (Hybrid)
Join ICON plc, a world-leading healthcare intelligence and clinical research organization, as an Import/Export Specialist in Taiwan. This hybrid, office-based role is critical to our mission, where your expertise will ensure the seamless, compliant, and timely movement of clinical trial materialsâsuch as investigational products, lab kits, and equipmentâacross international borders. You will be the logistical linchpin safeguarding the supply chain that powers groundbreaking medical research in Taiwan and beyond.
We are seeking a meticulous and proactive trade compliance professional to manage complex import/export operations for clinical trials. If you excel in a regulated environment, thrive on solving logistical challenges, and are passionate about supporting healthcare innovation, this is your opportunity to build a specialized career with a global leader.
đŻ Your Trade & Logistics Mission: Key Responsibilities
End-to-End Clinical Supply Logistics
- Oversee and execute the complete import and export process for clinical trial materials, ensuring full compliance with Taiwanese customs regulations (TFDA), international trade laws (INCOTERMS), and IATA/ADR guidelines for hazardous materials.
- Manage customs clearance, documentation, and duty/tax calculations for time-sensitive clinical shipments, preventing delays that could impact patient dosing or study timelines.
- Coordinate closely with suppliers, freight forwarders, customs brokers, and internal clinical teams to ensure accurate, timely, and cost-effective delivery of shipments.
Compliance & Documentation Excellence
- Conduct thorough audits and reviews of all import/export documentation (commercial invoices, packing lists, certificates of analysis, import permits) to ensure 100% accuracy and regulatory adherence.
- Maintain meticulous records of all shipments, customs filings, and compliance documents for audit and inspection readiness.
- Stay proactively informed of changes in local and international trade regulations, updating internal procedures and providing expert guidance to stakeholders.
Issue Resolution & Process Optimization
- Resolve any logistical issues, customs holds, or shipping discrepancies swiftly and effectively, implementing corrective actions to prevent recurrence.
- Analyze logistics performance and identify opportunities to streamline processes, reduce costs, and improve delivery reliability for clinical supplies.
- Serve as the subject matter expert for trade compliance inquiries from internal teams (Clinical Operations, Supply Chain, Regulatory Affairs).
â Your Profile: Import/Export Specialist Qualifications
Essential Requirements
- Bachelorâs degree in Supply Chain Management, International Business, Logistics, or a related field.
- 3-5 years of hands-on experience in import/export coordination, logistics, or trade compliance, preferably within the pharmaceutical, biotechnology, or clinical research industry.
- Strong, practical understanding of Taiwan customs regulations and global trade compliance requirements.
- Proficiency in both Mandarin and English (written and verbal) is required for local documentation and international communication.
Core Competencies
- Exceptional Attention to Detail & Organizational Skills:Â Meticulous accuracy in document preparation, data entry, and process management.
- Analytical & Proactive Problem-Solver:Â Ability to anticipate potential logistical hurdles, analyze complex shipping scenarios, and implement effective solutions.
- Excellent Communication & Collaboration:Â Strong interpersonal skills to build effective relationships with external partners (brokers, forwarders) and internal cross-functional teams.
- Regulatory Acumen:Â A compliance-first mindset with a deep respect for the regulatory landscape governing clinical trial material movement.
đŤ Why Build Your Logistics Career at ICON in Taiwan?
Impact Global Clinical Development
- Play a direct, behind-the-scenes role in ensuring life-changing clinical trials have the materials they need, when they need them.
- Your expertise prevents costly delays and compliance issues, directly contributing to patient safety and study success.
Hybrid Work Model & Career Growth
- Hybrid Office-Based Role:Â Enjoy the balance of collaborative office engagement and flexible remote work in Taiwan.
- Develop a highly specialized, in-demand skill set in clinical trial logistics and trade compliance.
- Clear pathways for advancement into senior specialist, logistics management, or regional compliance roles within a global organization.
Supportive & Inclusive Global Culture
- Join a diverse and dynamic team that values precision, innovation, and collaboration.
- Be part of a company where inclusion and belonging are fundamental to our culture and values.
Competitive ICON Benefits in Taiwan
- Attractive salary package with performance recognition.
- Comprehensive health insurance plans for you and your family.
- Generous annual leave entitlements.
- Competitive retirement planning offerings.
- Global Employee Assistance Programme (EAP) providing 24/7 support.
- Flexible benefits and a commitment to your professional development.
â¨Â Ready to Be the Guardian of Clinical Trial Supply Chains?
If you are a detail-driven logistics professional with a passion for compliance and a desire to support medical innovation, we encourage you to apply. This Import/Export Specialist role is your chance to become an essential expert, ensuring the smooth and compliant flow of materials that fuel the future of medicine.
Apply Now and become the logistical cornerstone of our clinical trial success in Taiwan.
