đ Ensure Trial Continuity: Clinical Trial Logistics Coordinator (Home-Based, Australia)
Join ICON plc, a world-leading healthcare intelligence and clinical research organization, as a Clinical Trial Logistics Coordinator, embedded within a premier global pharmaceutical partnership. This is a critical remote role based in Australia where you will be the operational linchpin ensuring the precise, compliant, and timely movement of clinical trial materials. Your expertise will directly safeguard patient safety and study integrity by optimizing the supply chain that powers groundbreaking medical research.
We are seeking a meticulous and proactive logistics professional to manage complex clinical supply chains from a home-based setting in Australia. If you excel in coordinating international shipments, thrive on solving logistical puzzles, and are passionate about supporting clinical trials that change lives, this is your opportunity to build a specialized career with a global leader.
đŻ Your Logistics Mission: Key Responsibilities
End-to-End Clinical Supply Coordination
- Oversee and execute all aspects of shipment coordination, delivery, and inventory management for clinical trial materials (investigational product, lab kits, equipment) across Australia and the APAC region.
- Manage complex logistics activities including temperature-controlled shipments, import/export customs clearance, and critical deliveries to clinical sites, depots, and patients (direct-to-patient).
- Ensure 100% compliance with TGA, international IATA/ADR regulations, GCP, and specific client requirements for clinical material handling and transportation.
Stakeholder Collaboration & Issue Resolution
- Serve as the primary logistics liaison between the pharmaceutical client, clinical sites, couriers, vendors, and internal ICON teams (Clinical, Regulatory, Project Management).
- Proactively address and resolve logistical challenges, delays, or discrepancies, implementing immediate corrective actions to prevent impact on study timelines or patient dosing.
- Collaborate with cross-functional teams to forecast material needs, plan resupply strategies, and support clinical site activation.
Process Optimization & Performance Management
- Monitor, analyze, and report on key logistics performance metrics (KPIs) such as delivery timelines, temperature excursions, and cost efficiency to identify and lead process improvements.
- Develop and implement logistical strategies and SOPs to enhance efficiency, reduce costs, and mitigate risks within the supply chain.
- Maintain impeccable records of all shipments, inventory levels, and chain of custody documentation, ensuring full audit readiness.
System & Technology Utilization
- Utilize specialized clinical logistics software (e.g., IRT/IWRS, track-and-trace systems) and data analysis tools to manage and monitor supply chain activities.
- Ensure accuracy and real-time updates within all tracking and inventory management systems.
â Your Profile: Logistics Coordinator Expertise
Essential Qualifications
- Bachelorâs degree in Logistics, Supply Chain Management, Business, or a related field.
- Proven experience in logistics coordination, preferably within clinical research, pharmaceuticals, or a related healthcare/high-compliance industry.
- Strong understanding of supply chain, inventory management principles, and international shipping regulations.
- Must be based in Australia with the legal right to work.
Core Competencies
- Exceptional Organizational & Problem-Solving Skills:Â Ability to manage multiple complex projects and priorities simultaneously in a fast-paced environment.
- Superior Communication Skills:Â A track record of working effectively with cross-functional global teams and external partners (couriers, vendors, clients).
- Analytical Mindset:Â Proficiency in data analysis, performance metrics, and logistics software to drive decisions.
- Meticulous Attention to Detail:Â Uncompromising accuracy in documentation, compliance, and order management.
Valued Experience
- Experience with temperature-controlled logistics and clinical trial material management.
- Knowledge of Australian (TGA) and international clinical trial regulatory requirements.
- Proficiency with the Microsoft Office Suite and enterprise resource planning (ERP) or clinical trial management systems.
đŤ Why Build Your Logistics Career at ICON in Australia?
Impact Clinical Development Directly
- Play an indispensable role in the clinical trial supply chainâyour work ensures patients receive the correct medication on time, every time.
- Be the trusted logistics expert embedded within a top pharmaceutical partnership, contributing to the success of high-profile global studies.
Home-Based Career Specialization
- #LI-Remote:Â Enjoy the flexibility of a home-based role while being a key part of a global, collaborative team.
- Develop a highly specialized, in-demand skill set in clinical trial logistics, a critical niche within the growing clinical research sector.
Grow with a Supportive Global Leader
- Clear pathways for career advancement into senior logistics, management, or specialized operational roles.
- Receive comprehensive training and be part of a diverse and inclusive culture that rewards high performance and nurtures talent.
Competitive ICON Benefits in Australia
- Attractive salary package.
- Comprehensive health insurance offerings for you and your family.
- Generous annual leave entitlements.
- Competitive retirement planning (superannuation) offerings.
- Global Employee Assistance Programme (EAP) providing 24/7 support.
- Flexible benefits and a strong commitment to your professional development.
â¨Â Ready to Coordinate the Supply Chain that Powers Medical Breakthroughs?
If you are a detail-oriented logistics professional with a passion for precision and a desire to support medical innovation from your home base in Australia, we encourage you to apply. This Coordinator role is your chance to become the essential link in a global supply chain, ensuring the seamless flow of materials for clinical trials that improve patient lives worldwide.
Apply Now and become the logistical backbone of our clinical trial success in Australia and beyond.
