Logistics Coordinator role at ICON. Manage clinical trial supply shipments & inventory from home in Australia. 3+ yrs logistics/supply chain exp in pharma/CRO required. Remote role.
Orchestrate the Flow of Life-Changing Clinical Trial Supplies from Your Home in Australia
At ICON, we are pioneers in clinical development, dedicated to turning scientific discovery into life-changing therapies. The journey of every new treatment depends on a critical, behind-the-scenes operation: getting the right supplies to the right site at the right time, anywhere in the world.
We are seeking an experienced and proactive Logistics Coordinator II to join our Clinical Supply Chain team in a 100% home-based role in Australia. In this pivotal position, you will be the operational maestro for the movement and management of clinical trial materials—including investigational products, lab kits, and equipment—across the APAC region and beyond. Your expertise will ensure trial continuity, patient safety, and regulatory compliance, all while optimizing costs and efficiency. If you are a logistics professional who thrives on complex coordination and process excellence, this is your opportunity to power clinical research from your home office.
Your Mission: The Operational Hub for Clinical Supply Chain Excellence
As a Logistics Coordinator II, you will manage the end-to-end logistics for assigned studies, from shipment planning and execution to inventory tracking and issue resolution. You are the vital link between internal teams, vendors, and investigative sites.
Key Responsibilities
1. End-to-End Logistics & Shipment Management
- Oversee the coordination and execution of domestic and international shipments of clinical trial materials, ensuring timely, compliant, and temperature-controlled delivery to investigative sites.
- Manage complex logistics activities including import/export documentation, customs clearance, courier management, and delivery tracking.
- Maintain accurate and audit-ready records of all shipping and inventory documentation in compliance with GCP and GDP guidelines.
2. Inventory Management & Optimization
- Monitor and manage clinical trial inventory levels at depots and sites, reconciling stock and anticipating resupply needs.
- Implement and utilize logistics software and trackers to provide real-time visibility of material status across the supply chain.
- Analyze logistics performance metrics (costs, lead times, delivery success) to identify and drive process improvements.
3. Stakeholder Collaboration & Problem-Solving
- Serve as the primary logistics contact, collaborating closely with Clinical Operations, Project Management, and investigative sites to address supply challenges and ensure study continuity.
- Liaise effectively with vendors, couriers, and depot providers to negotiate rates, resolve issues, and ensure service quality.
- Develop and implement logistical strategies to enhance efficiency, reduce costs, and mitigate risks for assigned studies.
- Proactively identify and resolve potential delays or compliance issues in the supply chain.
Who You Are: The Ideal Candidate
You are a detail-oriented, process-driven professional with solid experience in logistics, preferably within a regulated environment. You are an excellent communicator, a natural problem-solver, and adept at managing multiple priorities in a remote setting.
Your Required Profile:
- Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field.
- Minimum of 3-5 years of hands-on logistics coordination experience, preferably within the pharmaceutical, biotechnology, medical device, or CRO industry.
- Strong understanding of clinical trial supply chain, inventory management, and Good Distribution Practice (GDP).
- Proven experience managing international shipments, including knowledge of customs regulations and temperature-controlled logistics.
- Excellent organizational, analytical, and problem-solving skills.
- Strong communication and interpersonal skills; ability to work effectively with cross-functional teams and external partners.
- Proficiency in logistics software, ERP systems, data analysis tools, and the Microsoft Office Suite.
- Ability to work independently and proactively from a home-based environment.
Why Build Your Logistics Career at ICON in Australia?
1. Impact on Clinical Trial Success
- Your coordination ensures that clinical trials have the supplies needed to continue without interruption, directly supporting patient enrollment and data integrity.
- Play a critical role in the complex, global supply chain of a world-leading CRO.
2. Career Growth in a Remote-First Model
- Develop specialized expertise in clinical trial logistics and supply chain management.
- Clear pathway to Senior Coordinator, Logistics Manager, or Supply Chain Lead roles.
- Enjoy the flexibility and autonomy of a fully remote position with global reach.
3. Comprehensive Home-Based Benefits
- Competitive salary and performance-based bonus.
- Home office setup allowance and dedicated IT support.
- Generous annual leave entitlements and flexible working arrangements.
- Comprehensive health insurance and wellness programs.
- Global Employee Assistance Programme for 24/7 support.
Join a Global Team Committed to Operational Excellence
At ICON, we believe that inclusive and diverse teams drive innovation and efficiency. We are committed to creating an accessible environment and encourage all qualified logistics professionals across Australia to apply for this remote opportunity.
Ready to be the logistical backbone of groundbreaking clinical research from your home office?
If you are a logistics expert passionate about precision and process, apply now to become our Logistics Coordinator in Australia.
