Coordinate the Critical Flow of Clinical Trial Materials
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
We are seeking an experienced Logistics Coordinator II to join our Central Labs (SG Labs) team in Singapore. In this pivotal role, you will oversee and optimize the logistics operations for clinical trial materials, ensuring the efficient, compliant, and timely delivery of samples and supplies that are vital to global research. Your expertise will directly support the integrity and success of clinical studies.
Your Role: Orchestrate Efficiency & Compliance
You will manage complex logistics activities, serve as a key liaison with stakeholders, and implement strategies to enhance supply chain performance for our Central Laboratories.
Key Responsibilities:
Operational Coordination & Execution:
- Oversee the end-to-end coordination of shipments, deliveries, and inventory management for clinical trial materials (including biological samples and lab supplies).
- Ensure strict compliance with international shipping regulations (IATA/IMDG), customs requirements, and maintain impeccable shipping/inventory records.
- Trained in Dangerous Goods handling is highly preferred for managing specialized shipments.
Vendor Management & Problem-Solving:
- Collaborate effectively with freight forwarders, couriers, vendors, and internal cross-functional teams to resolve logistics challenges proactively.
- Address and troubleshoot shipping delays, customs issues, and other supply chain disruptions to maintain study timelines.
Process Optimization & Analytics:
- Monitor and analyze logistics performance metrics (costs, transit times, reliability) to identify and implement process improvements.
- Develop and implement logistics strategies to enhance efficiency, reduce costs, and improve service levels.
- Utilize logistics software, data analysis tools, and the Microsoft Office Suite for tracking, reporting, and planning.
Your Profile: Qualifications & Skills
Education & Experience:
- Diploma in Logistics, Supply Chain Management, Business, or a related field. A Bachelor's degree is preferred.
- Proven experience in logistics coordination, shipping (import/export), and inventory management, preferably within the pharmaceutical, CRO, or healthcare logistics sector.
- Strong understanding of end-to-end supply chain and inventory management principles.
Core Competencies:
- Excellent organizational and problem-solving skills, with the ability to manage multiple projects and priorities in a fast-paced environment.
- Strong communication and interpersonal skills, with a track record of working effectively with global teams and external partners.
- Proactive, detail-oriented, and results-driven mindset.
Why Join ICON?
Our success depends on the quality of our people. That’s why we prioritize building a diverse culture that rewards high performance and nurtures talent.
We Offer a Competitive Benefits Package:
- Comprehensive Health Insurance for you and your family.
- Competitive Retirement Planning and life assurance.
- Global Employee Assistance Programme providing 24/7 wellbeing support.
- Generous Annual Leave and flexible, country-specific benefits.
Our Commitment to You:
At ICON, inclusion and belonging are fundamental. We are proud to be an equal opportunity employer dedicated to providing an inclusive and accessible environment.
Ready to ensure the seamless flow of materials that powers global clinical research?
Apply now for the Logistics Coordinator II position in Singapore.
We encourage all qualified candidates to apply. If you require a reasonable accommodation during the application process, please inform us.
