đ¨ Coordinate Clear, Compliant Labelling for Life-Changing Medical Devices
Change peopleâs lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to peopleâs lives.
About the Role
Weâre looking for a Technical Communications Coordinator to support our labelling and documentation processes for regulatory submissions and product launches. Youâll play a key role in managing and coordinating product labels, artwork, and documentationâensuring they meet all regulatory, quality, and brand standards.
This role is perfect for someone detail-oriented, highly organized, and confident working with technical documentation, artwork proofing, and cross-functional teams.
đ Location:Â Bangsar South, Kuala Lumpur, Malaysia
đ Key Responsibilities:
đˇď¸ 1. Label & Documentation Management
- Support the Technical Communications team with daily operational tasks (updating, creating, and maintaining product labelling records in Windchill or similar systems).
- Review, proof, and approve product labels and Instructions for Use (IFUs).
- Maintain and update the master list of labels, ensuring traceability and accuracy.
- Prepare monthly reports for web publishing and internal tracking.
đ¨ 2. Artwork & Specification Development
- Create and update label artwork, ensuring compliance with legal and regulatory standards.
- Work closely with Marketing, Regulatory, Manufacturing, Supply Chain, and QA to meet project timelines.
- Track feedback, manage approvals, and document changes following internal quality processes.
- Support procurement specifications and print-ready artwork development.
đ 3. Continuous Improvement
- Participate in process improvement projects to enhance documentation workflows.
- Ensure all work complies with internal quality, safety, and regulatory requirements.
- Provide input to improve systems, templates, and procedures for consistency and quality.
đ¤ Who You Are:
Youâre a meticulous, proactive communicator who enjoys working with structured processes and creative visual elements. You take ownership of your work and thrive in a regulated, documentation-heavy environment.
đ§ What Youâll Need:
â
Required Skills:
- Strong attention to detail and accuracy.
- Excellent organization and time management skills.
- Ability to work independently and manage multiple priorities.
- Good communication and stakeholder management skills.
- Analytical thinking and problem-solving mindset.
đ Preferred Skills (added advantage):
- 2â4 years of experience in pre-press, packaging, or artwork coordination.
- Bachelorâs certification in a related field.
- Familiarity with controlled document environments (medical device, pharma, or FMCG).
- Hands-on experience with Adobe Illustrator and InDesign.
- Knowledge of document or product lifecycle management systems (Windchill, SAP, or similar).
đź Why Join Cochlear?
- Meaningful Impact: Ensure clear, compliant labelling for devices that restore hearing worldwide.
- Collaborative Environment: Work with cross-functional global teams in a supportive, quality-focused culture.
- Skill Development: Grow expertise in regulatory documentation, artwork coordination, and labelling processes.
- Career Growth: Opportunities to advance within Technical Communications, Regulatory, or Labelling Operations.
- Shared Services Hub: Be part of Cochlearâs expanding Malaysia team supporting global operations.
đ Ready to Coordinate Precision in Medical Device Labelling?
đ Apply Now for the Technical Communications Coordinator Role.
#CochlearCareers
Cochlear is an equal opportunity employer committed to diversity, inclusion, and helping people hear and be heard.
