đź“„ Create Clear, Life-Changing Instructions for Hearing Implants
Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.
About the Role
We’re looking for a Technical Writer to join our team in Bangsar South, Kuala Lumpur. In this role, you’ll create and maintain product labelling materials—including instructions for use, quick guides, eHelp content, and packaging labels—that help patients, audiologists, and surgeons use our hearing implant products safely and effectively.
Working within a global medical device company, you’ll ensure all documentation meets international standards, regulatory requirements, and user needs. You’ll collaborate with Technical Communication, R&D, Regulatory, Clinical, Marketing, and Manufacturing teams to deliver clear, accurate, and compliant product labelling that supports Cochlear’s mission to improve hearing worldwide.
📍 Location: Bangsar South, Kuala Lumpur, Malaysia
đź“‹ Key Responsibilities:
- Edit and maintain product labelling and documentation for medical devices, software, and accessories.
- Ensure all content meets global regulatory, quality, and usability requirements.
- Collaborate with cross-functional teams to gather information and review content.
- Manage multiple writing projects for product launches, submissions, and updates.
- Ensure accuracy, consistency, and clarity across all formats (print, web, app, software UI).
- Participate in process improvement initiatives to enhance labelling development.
- Review and provide constructive feedback on peers’ content.
👤 Key Requirements:
- Bachelor’s Degree in Technical Communication, Biomedical Science, Engineering, or a related field.
- 3–5 years of experience in technical writing, regulatory documentation, or related roles within the medical device, pharmaceutical, or healthcare technology industry.
- Strong writing, editing, and documentation skills with excellent attention to detail.
- Experience managing multiple projects with tight deadlines.
- Strong collaboration and communication skills for working with global teams.
- Proficiency in publishing tools (e.g., Adobe InDesign, MadCap Flare, or similar).
- Familiarity with documentation in regulated industries (medical device, pharmaceutical, healthcare).
🌟 Ideal to Have:
- Exposure to multinational or highly regulated environments.
- Experience with usability testing, content repurposing, or Component Content Management Systems (CCMS).
đź’Ľ Why Join Cochlear?
- Impactful Work: Create materials that directly support safe and effective use of life-changing hearing implants.
- Global Collaboration: Work with teams across R&D, Regulatory, Clinical, and Marketing worldwide.
- Professional Growth: Develop expertise in medical device labelling, regulatory writing, and content management.
- Innovative Environment: Use advanced documentation tools in a leading med-tech company.
- Shared Services Hub: Be part of Cochlear’s growing Malaysia team supporting global operations.
📝 Ready to Write for a World-Leading Medical Device Brand?
👉 Apply Now for the Technical Writer Role in Kuala Lumpur.
#CochlearCareers
Cochlear is an equal opportunity employer committed to diversity, inclusion, and helping people hear and be heard.