About ICON
ICON plc is a global leader in healthcare intelligence and clinical research. We foster an inclusive, collaborative environment where innovation and excellence thrive. Join us in shaping the future of clinical development.
Role Overview
As an Investigator Payment Associate, you will play a critical role in ensuring accurate, timely, and efficient payments to investigators in line with contracts. You will support the Investigator Payments team, liaise with cross-functional departments, and serve as a key point of contact for payment-related queries.
Key Responsibilities
- Support the setup and maintenance of investigator payments.
- Act as main point of contact for customer concerns in absence of senior IPG team members.
- Contribute to continuous improvement of IPG systems and processes.
- Partner with Clinical staff to execute payments as per contractual obligations.
- Liaise with Clinical, PTS, IT, Finance, Legal, and Contracts teams to resolve payment queries promptly.
- Build and maintain strong working relationships with Clinical teams, site personnel, and sponsors.
Requirements
- Education: Bachelor’s degree in Finance, Commerce, Accounting, Business Administration, or related field.
- Strong PC skills (Excel, Word, Outlook, Access).
- Excellent organizational, administration, and problem-solving skills.
- Strong written and verbal communication abilities.
- Customer relationship management skills with ability to adapt to dynamic environments.
- Good numerical and analytical skills.
What ICON Can Offer You
At ICON, our people are our strength. We provide a diverse, performance-driven culture with rewarding career opportunities.
Benefits include (may vary by country):
- Competitive salary & performance rewards
- Annual leave entitlements
- Health insurance packages for you and your family
- Retirement planning programs
- Global Employee Assistance Programme (LifeWorks)
- Life assurance
- Flexible, country-specific optional benefits (e.g., childcare vouchers, gym memberships, travel passes, health assessments)
Learn more: ICON Careers Benefits
Inclusion & Accessibility
ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration regardless of race, religion, gender identity, sexual orientation, disability, or veteran status.
If you require a reasonable accommodation during the application process, please let us know here.
Quick Facts
- Department: Investigator Payments Group (IPG)
- Contract Type: Contractor
- Work Mode: Hybrid (Chennai Office-Based)
