Change Lives with Your Keen Eye for Detail. Join Cochlear.
Is your superpower a blend of meticulous organization and creative precision? Cochlear, the global leader in implantable hearing solutions, is looking for a Technical Communications Coordinator to play a vital role in our product lifecycle. You'll be the key link ensuring our product labels and documentation are perfectly accurate, compliant, and ready to change the lives of people with hearing loss.
This isn't just another documentation role. You'll ensure that every piece of information that reaches our users and surgeons is clear, correct, and meets the highest regulatory standards.
Your Mission: Key Responsibilities
In this role, you will coordinate the heart of our product information:
- Manage Labelling & Documentation: Create, update, and maintain all product labelling records and Instructions for Use (IFUs) within our Windchill product lifecycle management system.
- Coordinate Artwork & Proofing: Develop and proof label artwork, ensuring 100% compliance with brand, legal, and regulatory standards.
- Drive Cross-Functional Collaboration: Work closely with Marketing, Regulatory, Quality Assurance, and Supply Chain to track feedback, manage approvals, and meet critical project deadlines.
- Uphold Quality & Continuous Improvement: Maintain impeccable accuracy in our master label list, support process improvement projects, and ensure all work adheres to our strict medical device quality systems.
Who We're Looking For
You are a proactive, detail-obsessed professional who thrives in a structured, regulated environment. You take ownership of your work and enjoy the challenge of managing multiple priorities without compromising on quality.
Your Profile (Required Skills)
- Exceptional attention to detail and organizational skills.
- Proven ability to manage multiple tasks and priorities independently.
- Strong analytical and problem-solving mindset.
- Excellent communication and stakeholder management skills.
- A bachelor's degree in a related field.
What Will Make You Stand Out (Preferred Skills)
- 2-4 years of experience in artwork coordination, packaging, pre-press, or technical writing.
- Experience in a controlled document environment (e.g., medical device, pharmaceutical, or FMCG).
- Hands-on skills with Adobe Illustrator and InDesign.
- Knowledge of Product Lifecycle Management (PLM) or enterprise systems like Windchill or SAP.
Why You'll Love Working at Cochlear
- A Purpose-Driven Career: Feel proud knowing your work directly helps people hear and reconnect with their world.
- Global Impact from Malaysia: Be part of Cochlear's growing shared services hub in Malaysia, supporting our global operations.
- Learn and Grow: Develop specialized skills in medical device labelling, regulatory documentation, and design coordination.
- Supportive Team Culture: Collaborate with a passionate, dedicated, and friendly team.
- Great Benefits: We offer competitive remuneration, flexible working options, and a commitment to your professional development.
Ready to Make a Difference?
If you have the skills and passion to ensure excellence in everything we do, we encourage you to apply. Click the apply button below to begin your journey with Cochlear.
