Create life-changing medical documentation that helps restore hearing worldwide. Cochlear is seeking a Technical Writer in Kuala Lumpur to develop and maintain product labeling for our innovative hearing implant systems. In this vital role, you'll create clear, compliant instructions and guides that enable patients and medical professionals to safely use our devices, supporting our mission to bring the gift of hearing to people around the world.
Key Responsibilities
You will be responsible for creating and maintaining technical documentation that meets global regulatory standards and user needs.
Documentation Development & Management:
- Create and maintain product labeling materials including instructions for use, quick reference guides, and eHelp content
- Ensure all documentation complies with international medical device standards and regulatory requirements
- Manage multiple writing projects for product launches, submissions, and updates across various formats
Collaboration & Quality Assurance:
- Work with global cross-functional teams including R&D, Regulatory, Clinical, and Marketing to gather technical information
- Review peer content and provide constructive feedback to maintain quality and consistency
- Ensure accuracy and clarity across all delivery formats including print, web, and software interfaces
Process Improvement:
- Participate in initiatives to enhance quality, efficiency, and innovation in labeling development
- Maintain documentation in compliance with medical device quality management systems
Your Skills and Experience
Essential Qualifications:
- Bachelor's degree in Technical Communication, Biomedical Science, Engineering, or related field
- 3-5 years of technical writing experience in medical device, pharmaceutical, or healthcare technology
- Proficiency in publishing tools such as Adobe InDesign or MadCap Flare
- Experience managing multiple projects with tight deadlines
Required Skills:
- Excellent writing, editing, and documentation skills with strong attention to detail
- Understanding of regulatory requirements for medical device documentation
- Strong collaboration and communication skills for global team coordination
Preferred Experience:
- Exposure to multinational or highly regulated environments
- Experience with component content management systems (CCMS)
- Knowledge of usability testing and content repurposing
Why Join Cochlear?
You'll be part of a global leader that truly changes lives:
- Meaningful Impact: Create documentation for devices that restore hearing worldwide
- Global Collaboration: Work with international teams in a multicultural environment
- Career Growth: Develop expertise in medical device labeling and regulatory requirements
- Professional Development: Access to advanced documentation systems and training
#CochlearCareers
Ready to use your writing skills to change lives? Apply now to join our Kuala Lumpur team and help bring the gift of hearing to people around the world.
