Accelerate Clinical Trials as a Business Operations Manager in Site Contracting
ICON plc is a world-leading healthcare intelligence and clinical research organization. From molecule to medicine, we help accelerate the development of drugs and devices that save lives.
We are seeking an experienced Business Operations Manager to lead our Site Contracting activities. In this pivotal role, you will be the driving force behind finalizing clinical trial agreements and budgets, directly enabling the timely start-up of global clinical trials and ensuring investigators are equipped to conduct critical research.
Your Impact: Key Responsibilities
You will oversee the end-to-end site contracting process, ensuring efficiency, compliance, and strong partnerships:
- Lead Site Contracting & Negotiation: Manage the end-to-end process for Clinical Trial Agreements (CTAs), Informed Consent Forms (ICFs), and budgets with clinical trial sites globally.
- Drive Feasibility & Site Activation: Collaborate directly with clinical sites during feasibility and selection, providing accurate budget and contract timelines to support rapid site activation.
- Mitigate Risk & Ensure Compliance: Ensure all contracts comply with ICON and client policies, local regulatory requirements, and fair market value principles for investigator grants.
- Foster Strategic Relationships: Serve as the primary point of contact for site staff on contractual matters, building strong, trusted relationships to facilitate smooth negotiations.
- Optimize Processes: Contribute to the development and improvement of contracting workflows, templates, and tools to increase efficiency and reduce cycle times.
Your Profile & Qualifications
You are a proactive negotiator with a deep understanding of the clinical trial startup landscape and a passion for operational excellence.
Required Experience & Skills:
- Bachelor's degree in Business Administration, Law, Life Sciences, or a related field. An advanced degree or JD is a strong plus.
- A minimum of 5 years of experience in contracts management, with a proven focus on clinical trial site contracting within a CRO, pharmaceutical, or biotechnology company.
- In-depth knowledge of clinical trial agreements, budget development, and the legal/regulatory environment of clinical research.
- Excellent negotiation, communication, and influencing skills with the ability to manage multiple stakeholders.
- Strong analytical and problem-solving abilities, with a detail-oriented approach to managing multiple priorities.
What ICON Offers You:
Our success depends on our people. We offer a competitive salary and a comprehensive benefits package focused on your well-being and professional growth:
- Strategic Impact: Play a critical role in the clinical trial lifecycle, directly enabling research to begin.
- Career Growth: Clear paths for professional development in a global, industry-leading CRO.
- Competitive Compensation & Benefits: A rewarding package including health insurance, retirement planning, and life assurance.
- Work-Life Balance: Flexible working arrangements and generous annual leave entitlements.
- Inclusive Culture: We are dedicated to fostering a diverse and accessible workplace where everyone belongs.
Ready to Enable the Future of Medicine?
If you are a contracts professional with expertise in site contracting and a drive to accelerate clinical research, we encourage you to apply.